Rialtic Software Solutions Private Limited – Privacy Policy

Last Updated: 1st November 2026

This Privacy Policy explains how we collect, share and use your personal information, in accordance with applicable data protection laws, and the rights available to you in relation to the processing of personal data.

If you have any questions about this Privacy Policy, please contact us at privacy@rialtic.io.

We may change this Privacy Policy from time to time to reflect any changes in the way we handle your personal data or if there are any changes in the applicable laws. The most recent version of the Privacy Policy is reflected by the version date located at the top of this Privacy Policy. All updates and amendments are effective immediately.

Rialtic, Inc. is incorporated in the United States. Our website (including this Privacy Policy), products, and services are offered for use only by persons located in the United States and in India.

What information do we collect about you?

If you visit our website and contact us, we collect any personal information that you provide to us, such as your name and email address. We may also automatically collect certain information about your use and interactions with our website, including device information (such as your IP address and unique device IDs), page view information and search results.

We may also collect information about your use of our products and services to enable product and service functionalities to operate, improve your user experience, tailor our interactions with you, provide support and improve and develop our products and services.

Except for information required by legal requirements, your decision to provide us any personal data is voluntary. You agree to provide us with accurate personal data at all times and you will notify us promptly upon any changes to your personal data.

Any personal data provided by you will not be considered as private and confidential to the extent that you have voluntarily made such personal data public yourself (for example, through your own comments, posts, or messages on social media platforms), or the personal data is otherwise required to be made public under applicable law, in each case in accordance with, and to the extent permitted by, the applicable laws.

Please see “How do we use cookies and other tracking technologies?” for more information.

How do we collect your information?

We endeavour to collect only such information that is reasonably necessary to perform our services for you, deliver our products to you or to respond to your enquiries.

Most of the personal information we collect is provided to us directly by you, if you contact us via email, LinkedIn or other social media platforms, or through our website.

We may also automatically collect information about you in connection with your interactions with us as a visitor of our website. Please see "How do we use cookies and other tracking technologies?" for more information.

How do we use your information?

We may use your personal information in the following ways:

To provide, maintain and improve our products and services and website.
To communicate with you and to send you information about our products and services in accordance with your preferences or applicable law.
To communicate with you for hiring and recruiting purposes.
To provide customer support.

Basis for processing your personal information

We use your personal data for the purpose of providing services to you or only if we have a legal basis for doing so.

In case, we wish to use your personal data for purposes other than legitimate uses, we shall seek specific consent from you in a separate process prior to processing your personal data for such additional purposes.

We may also use your personal data for legal and regulatory purposes, such as:

To ensure compliance with our legal obligations and to also comply with our obligations towards public authorities.
To enforce our terms and conditions.
To enforce any legal right or claim.
For legal and compliance reasons, such as the prevention, detection, or investigation of a crime, loss prevention or prevention of fraud.
For our internal and external audit requirements and for information security purposes.
As otherwise described to you at the time of collection of your personal data.

Do we share your information?

We share personal information that we collect about you with our third-party service providers for purposes of providing services to us. These may include service providers such as website hosting.

These external service providers shall Process your personal data on our behalf subject to appropriate safeguards only insofar as it is necessary for them to provide their services to us.

We only share your personal data with recipients that have an adequate level of data protection by implementing appropriate technical and organizational security measures, or we take measures to ensure that all recipients provide an adequate level of data protection as prescribed by applicable law.

We do not sell your personal data to anyone.

We may also share personal information about you to comply with applicable law and regulations and to exercise or defend our legal rights.

Your personal data may be transferred to, stored, and processed in a country or territory outside your territorial jurisdiction, including where our cloud service providers or external service providers maintain servers or personnel. This is performed solely for legitimate business purposes, and is protected by appropriate technical and organizational safeguards in accordance with applicable data protection laws.

How do we store your personal information?

It is our policy to keep personal information only as long as needed to fulfil the purposes for which the information was collected, in accordance with applicable data protection laws.

We intend to protect your personal information and to maintain its accuracy. We implement reasonable physical, administrative and technical safeguards to help us protect your personal information from unauthorized access, use and disclosure.

While we take appropriate steps to ensure that your information is securely stored, you agree that, due to the inherent nature of the internet, we cannot guarantee that any information, during transmission or while stored on our systems, will be safe and secure from intrusion by others.

In the event of a breach of your personal data, we shall notify you and the relevant authorities and may take all actions reasonably necessary to investigate the incident, prevent further harm, recover affected systems or data and to comply with legal obligations in accordance with applicable laws.

For more information, please contact us at privacy@rialtic.io.

Your rights in connection with your personal data

We respect your right to access and control your personal data, and we will respond to requests to exercise your rights under applicable laws for information and, where applicable, will correct, update, or erase your personal data.

Please note that certain requirements under applicable laws may not allow us to comply with every request. We may be required to retain your personal data due to legitimate business/regulatory/statutory retention requirements despite your request for erasure.

You have the following rights:

Right to access information about your personal data: At any point, you can contact us for a summary of your personal data we hold about you, the processing activities undertaken with respect to such personal data, the identities of all those persons with whom your personal data has been shared by us along with a description of the personal data so shared, and any other information related to your personal data and its processing.
Right to request correction: If your personal data is incomplete, inaccurate or misleading, or out of date, you can inform us about the same, and your personal data will be corrected, completed, or updated, as the case may be.
Right to request erasure: If you believe that we should discontinue the use of your personal data, you have the option to request the deletion of your personal data, unless retention is necessary for compliance with any law for the time being in force.
Right of grievance redressal: We are committed to protecting your personal data collected by us. However, in case of any act or omission regarding the performance of our obligation in relation to your personal data or in the exercise of your rights under applicable law, we encourage you to contact us using the contact details provided in this Privacy Policy.
Right to nominate: In the event of death or incapacity to exercise these rights, you can nominate any other individual to exercise such rights.
Right to withdraw your consent to process personal data: You can withdraw/revoke your consent at any time, to the processing of your personal data for which consent was sought earlier. You can withdraw your consent easily by contacting us. The withdrawal of consent previously granted for the processing does not affect the lawfulness of the processing until the withdrawal. However, opting out may result in cessation of certain features in relation to our products and services that require personal data..

For exercising any of your rights, you can contact us using the contact details provided in this Privacy Policy.

We will need you to furnish proof of your identity before you can exercise these rights. We may not be able to process any requests made in the event you fail to establish your identity or if we are unable to authenticate your identity.

We will endeavour to respond to and, where required, give effect to your request within a reasonable timeframe, as may be prescribed under applicable laws.

It is important that the personal data we hold about you is accurate and updated. Please write to us if the personal data given to us changes during the period for which we hold it.

Delete your personal data

You may delete or request the deletion of your personal data at any time by writing to us at privacy@rialtic.io.

Upon receipt of a valid deletion request, we will delete or irreversibly anonymize your personal data within a reasonable period and in accordance with applicable law, unless we are required or permitted to retain certain information for legitimate business purposes, to comply with legal or regulatory obligations, to resolve disputes, enforce our agreements, prevent fraud or misuse, protect our legal rights, or for other purposes permitted under applicable law.

Please note that deletion of your personal data may result in an inability to access certain features of the products or services. Any information that has been irreversibly anonymized so that it can no longer be associated with you may be retained and used for lawful business purposes.

Where your personal data has been shared with third-party service providers acting on our behalf, we will take reasonable steps to instruct such service providers to delete your personal data from their systems, subject to any applicable legal or contractual retention requirements.

Safeguarding privacy of children

We do not knowingly collect or solicit personal data from minors. Our products and services are not designed for any person who is under 18 years of age, and we do not knowingly permit such persons to register for the products or services.

So, if you are under 18, please do not attempt to register for the services or send any personal data about yourself to us. Further, we do not undertake tracking and behavioral monitoring of children or targeted advertising directed to minors.

Where, notwithstanding the foregoing, we are otherwise required to process the personal data of an individual who has not completed the age of 18 years, we will require verifiable consent from such an individual's parent or lawful guardian before undertaking such Processing, in the manner prescribed under the applicable laws.

If we learn that we have collected personal data from a minor without verified parental consent, we will erase such personal data.

If you believe that a child under 18 years may have provided us their personal data, please contact us at privacy@rialtic.io.

How do we use cookies and other tracking technologies?

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when